📱 Change Mobile Number
This document provides a step-by-step guide on how users can update their registered mobile number in the Middleman App. Once a mobile number is changed, the user must verify the new number before continuing to use the app.
🔄 Why Change Your Mobile Number?
- Ensure you receive important notifications and messages.
- Keep your account secure and up to date.
- Use a new mobile number for verification and login purposes.
📌 Steps to Change Your Mobile Number
Step 1: Navigate to Mobile Number Update Section
- Log in to the Middleman App.
- Open the User Profile section.
- Tap on Change Mobile Number.
Step 2: Enter New Mobile Number
- A form will appear prompting you to enter your new mobile number.
- Select your country from the dropdown (this will auto-fill the country code).
- Enter your new mobile number.
- Click on Submit.
Step 3: Verification Process
- A 6-digit verification code will be sent to your new mobile number via SMS.
- Enter the verification code in the provided field.
- Click Verify Mobile Number.
Step 4: Log Out & Re-login
- Once verification is successful, you will be automatically logged out.
- Log in again using your existing email ID and the new mobile number.
Step 5: Confirmation
- You will receive a confirmation message: "Your mobile number has been successfully updated."
- Now, all future communication will be sent to your updated mobile number.
❌ Common Errors & Fixes
Error Message | Cause | Fix |
---|---|---|
Invalid mobile number format | Number entered incorrectly | Ensure correct country code and number format. |
Verification code expired | Entering the code too late | Request a new verification code and enter it immediately. |
Incorrect verification code | Typo or wrong code entered | Double-check the SMS and enter the correct code. |
📞 Need Help?
For any issues, contact our support team:
- 📧 Email: [email protected]
- 📞 Phone: +353 894594949
- 💬 Live Chat: Available 24/7 in the app.
Update your mobile number now to stay connected! 📲