π Service Category
This document provides a detailed guide on how users can search for specific service categories, select subcategories, and view available professionals based on their location.
π Search Flow Overviewβ
Users can find professionals by following these steps:
- Search for a Category β Users enter a keyword related to the service they need.
- Select a Category β The system displays relevant categories based on the search.
- Choose a Subcategory β After selecting a category, all related subcategories are displayed.
- View Available Professionals β The system lists professionals who offer the selected service within the userβs location.
π Step-by-Step Search Processβ
Step 1: Enter Search Queryβ
- Navigate to the Search Bar in the app.
- Type a keyword related to the service (e.g.,
plumbing
,haircut
,electrician
). - The app will provide real-time category suggestions based on the search term.
Step 2: Select a Service Categoryβ
- From the suggested list, select the most relevant category.
- Once selected, the app will display all subcategories within the chosen category.
Step 3: Choose a Subcategoryβ
- Browse the list of subcategories displayed.
- Select the one that matches the specific service needed.
Step 4: View Available Professionalsβ
- After selecting a subcategory, the app will:
- Detect the user's current location (if location services are enabled).
- Display professionals available within the user's vicinity.
- Show profile details of professionals, including:
- Name & Profile Image
- Experience Level
- Languages Spoken
- Hourly Rate
- Availability
- Ratings & Reviews
- Portfolio Images (if available)
- Users can filter professionals based on:
- Price Range
- Experience Level
- Availability (Weekdays, Evenings, Weekends)
- Ratings & Reviews
Step 5: Select a Professionalβ
- Tap on a professional's profile to view more details.
- Check their availability and select a suitable time slot (if applicable).
- Click the
Book Now
orRequest a Quote
button to proceed.
π οΈ Additional Featuresβ
- Location-Based Filtering: Users can manually enter a different location to see professionals in another area.
- Save to Favorites: Users can save professionals for future reference.
- Compare Professionals: Users can compare multiple professionals based on their offerings and ratings.
β Common Errors & Fixesβ
Error Message | Cause | Fix |
---|---|---|
No professionals found in your area | No professionals available for the selected category & location | Try expanding the search radius or selecting another subcategory. |
Invalid search input | User entered incorrect or unsupported characters | Ensure the search term is relevant and does not contain special symbols. |
Location services disabled | Userβs location is turned off | Enable location services in device settings to see nearby professionals. |
π Need Help?β
For any issues related to the search functionality, contact our support team:
- π§ Email: [email protected]
- π Phone: +353 894594949
- π¬ Live Chat: Available 24/7 in the app.
Happy Searching! π